Technical & IT Services

take the worry out of IT

We take full responsibility of your IT requirements

Our strength is our experience. We have been providing technical services for our own products for over 28 years both on-premise and through remote access technologies.  The principle goal is to take the operational burden from customers IT and ensure application availability and performance levels reach full capabilities.  All our IT services are customised based on individual requirements but include risk mitigation associated with incidences on staff shortages, recruitment difficulties and sickness.

Benefits:

  • Service levels to meet the business needs enabling the customer to focus on core business functions
  • Proven expertise in a wide range of IT services
  • Access to centralised helpdesk for all case incidents
  • A range of management services

Software Installations and Updates

As well as the products which we design and develop in-house we can include scope for 3rd party software where the need arises, including Oracle and Microsoft SQL Server

Strategy Advice

Advisory services such as reviewing existing systems and providing proposals to help to maximize investments.  Ensuring a clear strategic path for the ongoing development and deployment of current systems and enabling future technologies are in alignment.

Consultancy

Whether the requirement is for an ad-hoc project or for a maintenance support agreement, or whether there is a need for holiday or sickness cover then B-Plan can step up to offer a range of technical skills for on-going services for implementation or updating IT systems.

Support

Full support for our in-house products as well as scope for 3rd party software.  Offering support for systems on a one off basis or putting a maintenance agreement in place to ensure you have your systems covered.

Technical Support

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B-Plan Information Systems